We are seeking a dynamic and motivated Operations Intern to join our team. The successful candidate will play a crucial role in supporting operational activities, with a primary focus on ticket handling and providing assistance to address concerns from new and existing schools. This internship offers valuable hands-on experience in a fast-paced operational environment.
Key Responsibilities:
• Ticket Handling: Efficiently handle incoming tickets related to operational tasks and concerns. Prioritize and resolve tickets within established timeframes • Communication: Communicate effectively in English, both written and verbal. Provide support via phone calls, addressing inquiries and concerns from schools • Data Management: Utilize Microsoft Excel for data entry and analysis related to operational processes. Maintain accuracy in recording and updating operational information • Email Correspondence: Manage and respond to emails promptly, ensuring clear and professional communication. Organize and categorize emails related to operational tasks • Collaboration: Collaborate with team members to ensure seamless operational processes. Contribute to a positive and supportive team environment • Adaptability: Adapt to the dynamic nature of operational tasks and handle multiple responsibilities concurrently. Demonstrate flexibility in addressing new challenges as they arise • Problem Solving: Analyze and resolve operational challenges with a proactive and problem-solving mindset. Contribute ideas for improving operational efficiency • Internship Experience: Bring insights from previous college internships in operational projects or departments. Apply knowledge gained during college internship experiences to contribute effectively Qualifications:
• Currently pursuing or recently completed any graduation program • Excellent communication skills in English • Good typing speed and demonstrated problem-solving abilities • Basic to intermediate skills in Microsoft Excel • Experience handling emails and phone calls in a professional setting • Previous college internship experience in an operational project or department is preferred Attributes:
• Detail-oriented with a high level of accuracy • Strong organizational and time management skills • Team player with a collaborative and positive attitude • Professional demeanor in all interactions • Proactive and adaptable to changing operational needs
About us:
Orahi is a leading company in providing Platform as a Service (PaaS) for Internet of things (IoT) businesses. Along with being a smart, secure and scalable platform, we provide end-to-end solutions for application design, development and maintenance, governance and operations. Orahi is known for the impact we create and difference that we make in our customers experience. With tons of experience and expertise in the field, Orahi is successfully hosting and handling projects across the globe. At Orahi, we create Magic.
Consat’s journey began in 1986 and today has offices in Sweden, Norway, the Netherlands, Australia, Canada, India and Brazil. Together with our partners, we have carried out a number of projects that work for a better and brighter future. That is why we are incredibly proud and honored that so many choose Consat as their main provider of complex engineering services.
Consat Orahi is a Joint Venture between CONSAT ENGINEERING AB and Orahi India. Orahi is 10-year-old company in providing Platform as a Service (PaaS) for Internet of Things (IOT) businesses. This JV brings strengths of both the parent companies. Consat Orahi is engaged with multiple European customers in Electrical Vehicle Engineering, EV charging Management, Smart Agriculture, Smart Homes and Smart healthcare segments.
In IOT space, everything is a device with communication capability, we connect with these devices and make them intelligent through our platform using Artificial Intelligence and Machine Learning.
Benefits:
• Working with state-of-the-art technologies • A chance to boost up your career in a multi-national company • Participation in a benefits program consisting of premium health insurance package, tea/ coffee, snacks, fresh fruit `and lunch facility • Bonus programmes i.e., yearly bonus, employee awards • Accommodation: This position offers accommodation facility for first 15 days after joining based on candidate eligibility
Our people and culture:
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Orahi one of the most rewarding places to work.
Professional development:
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
